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PAYMENT INFORMATION
What types of shirts do you offer?
We offer a wide range of shirts including casual tees, polos, dress shirts, and performance wear. All are customizable with your preferred colors, designs, text, and logos.
Can I order just one custom shirt?
Absolutely! We have no minimum order requirement. Whether it’s one shirt or a hundred, we’ve got you covered.
What sizes are available?
We offer sizes ranging from S to 4XL, depending on the shirt type. Please refer to our Size Guide for detailed measurements.
What’s the estimated delivery time?
Standard orders typically ship within 5-7 business days. Express shipping options are available at checkout.
Can I make changes to my order after placing it?
We start processing orders quickly to ensure fast delivery. If you need to make changes, contact us within 2 hours of placing your order at
customtagsandtees@aol.com or via live chat.
SHOPPING INFORMATION
When the order payment is taken of my bank account?
Payment is processed immediately at the time of checkout. You’ll receive a confirmation email with your order details once the transaction is successful.
What is wishlist?
A wishlist lets you save your favorite custom shirt designs or products so you can easily find and order them later. To use this feature, simply log into your account and click the heart icon on any item you like.
What should I do if I receive a damaged or wrong product?
We sincerely apologize if this happens! Please contact our support team within 7 days of receiving your order. Send us your order number and a clear photo of the issue at [customtagsandtees@aol.com], and we’ll arrange a replacement or refund right away.
Can I change or cancel my order?
If you need to change or cancel your order, please reach out to us within 2 hours of placing it. After that, your order may already be in production and changes might not be possible.
What is "package tracking" in my orders?
Package tracking lets you follow your order from dispatch to delivery. Once your order ships, you’ll receive a tracking number by email or in your account under “My Orders” so you can check the delivery status anytime.
